We often receive messages through our customer service.. why a lighter does not work immediately after receipt, or how a "broken" lighter can be repaired.
Often a lighter that you just received or only had for a short time is not actually broken. First you have to empty the lighter you have at home, refill it and adjust the flame size. Often, in 90% of the cases, most problems have already been solved.
You have bought a storm lighter from us, and you want to know now. How do I refill a storm lighter wisely? With what gas? etc. On this page we will explain exactly how you can do that independently with a few simple steps and tips.
Firstly, all of our lighters are only half filled from the factory. This is a legal rule to comply with safety requirements. Therefore, depending on the use, you may have to refill quite soon after purchase.
How do I fill my lighter properly? Click here for a video
- Step 1: Make sure you have not used your lighter for at least 10 minutes before filling. It must be back to room temperature before filling / emptying the lighter.
- Step 2: Now make sure that the lighter is completely empty. To make sure that your lighter is really empty, you have to hold the lighter in an upside down position.. then take an object with a point (for example a pen) and press it in a controlled manner on the center valve. (pay attention to your own safety, keep enough distance from the face) There is a small pin there through which the remaining gas can escape from the lighter. Repeat this a few times to make sure your lighter is completely empty.
- Step 3: Now grab your gas refill, take note.. It is important to use butane gas (45 psi pressure recommended) from a good brand to ensure proper functioning of your lighter. Our torches are very sensitive to different types of gas and even if this is mixed together, the operation of your lighter can be reduced. That is why it is very important to empty your lighter completely first.
Now take the gas bottle, shake it back and forth a few times and press the valve of the gas bottle precisely and hard on the valve of the lighter. Do this for about 3 seconds and repeat this up to 3x. Make sure you don't hear a squirting sound because this means that the gas bottle is not filling properly and possibly even blowing air into the lighter and then there will be no proper ignition.
Watch your hands when filling, the gas can be very cold so it is advisable to put a washcloth between your hand and the bottle or you can also use safety gloves
- Step 4: After filling it is very important that you give your lighter time to return to room temperature. Therefore, give him at least 5/10 minutes of rest.
After the break, try to light your lighter slowly on a medium setting and not immediately on a high setting.
- Do not wait to refill until the lighter is completely empty, as this can clog the lighter. When the flame starts to get lower, you already have to refill the lighter with new lighter gas. Take an example of refueling by car.
- Butane gas lighters have problems with ignition when the temperature is below 19 degrees Celsius. If the lighter does not ignite in a cold temperature, there is nothing wrong with the lighter, but it is simply too cold for the lighter.
- Fill your lighter in a safe place. We recommend putting it in the sink in your kitchen. Never use near open flames and always consider your own safety.
You can also suffer thermal injuries and it is therefore important to cover your hands well against any spraying gas, as the temperature of this gas is deep in the freezing point.