Refund policy

You will be given a cooling-off period of 14 days after receipt of the goods purchased "at a distance". This means that you must register the return within these 14 days. Still regretted your purchase? Then return the products (or part thereof) within 14 days after reporting your return. For each return, fill us return form in. The costs of the return are for your own account.

You have 14 days after receipt to register your return with us, and then you have another 14 days to return it after registration.

Return conditions
Returns are subject to the following conditions:

> The product must not be damaged, opened or used.

> after the 14th day after receipt you are no longer entitled to return.

*PyroProducts reserves the right to refuse your return if any of the above conditions are broken.

Refund after return

You will receive the money you are entitled to refunded to your account within 7 working days. If this is not the case, we ask you to contact our customer service directly.

In the event of visible signs of use, missing accessories or missing packaging, you are no longer entitled to the full purchase amount.

Download here our return form.